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Julian Treasure
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The world is now so noisy, with this cacophony going on visually and auditorily, it's just hard to listen, it's tiring to listen. Many people take refuge in headphones.
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In communication pay attention to the person. Appreciate, making little noises like hmm, oh, ok. Summarize, the word so is very important in communication. And ask, ask questions afterwards.
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Pace. I can get very excited by saying something really quickly, or I can slow right down to emphasize.
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Silence. There's nothing wrong with a bit of silence in a talk, is there? It can be very powerful.
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Volume. I can get really excited by using volume. Sorry about that, if I startled anybody. Or, I can have you really pay attention by getting very quiet.
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We spend roughly sixty percent of our communication time listening, but we're not very good at it. We retain just twenty five percent of what we hear.
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Let's define listening as making meaning from sound.
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If I left this pink noise on for more than a couple of minutes, you would literally cease to hear it.
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Sound always has time embedded in it.
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I would suggest that our listening is the main way that we experience the flow of time from past to future.
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